01253 790282
School Office


Fluke Hall Lane, Ladies Hill,
Pilling PR3 6HA


01253 790282
School Office

Pilling St John’s CE Primary School

Whistleblowing Policy - For all Staff Updated October 2018

  1. Introduction
  • Employees are often the first to realise that there may be something seriously wrong within the school/council. However, they may not express their concerns because they feel that speaking up would be disloyal to their colleagues, the school or to the council. They may also fear harassment or victimisation. In these circumstances it may be easier to ignore the concern rather than report what may just be a suspicion of malpractice.
  • The Governing Body and the council are committed to the highest possible standards of openness, probity and accountability. In line with that commitment we expect employees, and others that we deal with, who have serious concerns about any aspect of the school or the council’s work to come forward and voice those concerns. It is recognised that most cases will have to proceed on a confidential basis.
  • Under this Whistleblowing Policy you can raise such concerns without fear of victimisation, subsequent discrimination or disadvantage. The Policy is intended to encourage and enable employees to raise serious concerns within the school or the council rather than overlooking a problem or ‘blowing the whistle’ outside.
  • The policy applies to all employees and applies equally to those designated as casual, temporary, agency, authorised volunteers/work experience, governors. It also applies to those contractors working for the school or the council on the school or the council’s premises e.g. agency staff, builders, drivers, and covers suppliers and those providing services under a contract with the school in their own premises.
  • These procedures are in addition to the schools/council’s complaints procedures and other statutory reporting procedures. Employees should be made aware of the existence of these procedures.
  • This policy has been discussed with the recognised trade unions/professional associations and the Diocesan Authorities and has their support.
  1. Aims and scope of this policy. This policy aims to:
  • encourage you to feel confident in raising serious concerns and to question and act upon concerns about practice;
  • provide avenues for you to raise those concerns and receive feedback on any action taken;
  • ensure that you receive a response to your concerns and that you are aware of how to pursue them if you are not satisfied; and
  • reassure you that you will be protected from possible reprisals or victimisation if you have a reasonable belief that you have made any disclosure which is in the public interest.
  • There are existing procedures in place to enable you to lodge a grievance or complaint relating to your own employment. The Whistleblowing Policy is intended to cover major concerns that fall outside the scope of other procedures.

These include:


  • conduct which is an offence or a breach of law;
  • failure to comply with a legal obligation;
  • disclosures related to miscarriages of justice;
  • health and safety risks, including risks to the public/pupils as well as other employees;
  • damage to the environment;
  • the unauthorised use of public funds;
  • possible fraud and corruption;
  • sexual or physical abuse of pupils where referral under Safeguarding procedures is not appropriate;
  • other unethical conduct; and
  • actions which are unprofessional or inappropriate

Note: There is a requirement under the Scheme for Financing Schools in Lancashire for the Governing Body to notify the council’s Internal Audit Service immediately of all (suspected) financial or accounting irregularities. This requirement is not superseded by this Whistleblowing Policy and the Governing Body will need to act accordingly if a financial issue is raised.


  • Thus, any serious concerns that you have about any aspect of service provision or the conduct of school staff, governors, officers/members of the council or others acting on behalf of the school and the council can be reported under the Whistleblowing Policy. This may be about something that
  • makes you feel uncomfortable in terms of known standards, your experience or the standards you believe the governors and the council subscribe to;
  • is against the council’s standing orders and policies;
  • falls below established standards of practice; or
  • amounts to improper conduct.
  • This policy does not replace the school or the council’s complaints procedures.
  1. Key principles


  • It is recognised that the decision to report a concern can be a difficult one to make. If what you are saying is true, you should have nothing to fear because you will be doing your duty to your employer and to those for whom you are providing a service.
  • The Governing Body/council will not tolerate any harassment or victimisation (including informal pressures) and will take appropriate action to protect you when you raise a concern which is in the public interest.
  • Investigations into allegations of potential malpractice will not influence or be influenced by any disciplinary or redundancy proceedings that are already taking place.


  1. Confidentiality
  • All concerns will be treated in confidence and every effort will be made not to reveal your identity if you so wish. At the appropriate time, however, anyone making a disclosure under this policy may need to provide evidence as a witness, and in these cases, it may not always be possible for you to remain anonymous.


  1. Anonymous allegations
  • This policy encourages you to put your name to your allegation whenever possible.
  • Concerns expressed anonymously may be less powerful but will be considered at the discretion of the school/council. In exercising such discretion, the following factors may need to be taken into account:
  •         the seriousness of the issues raised;
  •         the credibility of the concern; and
  •         the likelihood of confirming the allegation from attributable sources.


  1. Untrue allegations
  • If you make an allegation which you believe is in the public interest but it is not confirmed by the investigation, no action will be taken against you. If, however, you make an allegation frivolously, maliciously or for personal gain, disciplinary action may be taken against you.
  1. How to raise a concern
  • In raising a concern employees should provide the following information:
  • the background and history of the concern (giving relevant dates);
  • the reason why you are particularly concerned about the situation;
  • the name(s) of any colleagues/employees who you consider are directly involved; and
  • the name(s) of any colleagues/employees who you believe may be able to help provide further information.
    • Employees should normally raise concerns with a designated senior member of staff e.g. Headteacher/Chair of Governors. This depends, however, on the seriousness and sensitivity of the issues involved and who is suspected of the malpractice. For example, if you believe that senior management of the school is involved you may wish to approach a senior officer of the council. If you believe officers of the council generally are involved, you should approach the council’s Director of Corporate Services (in the role of monitoring officer) or in the case of a financial issue, the council’s Internal Audit Service.
  • Staff in Voluntary Aided Schools may wish to approach a Diocesan Authority Officer. If it is believed that officers of the Diocesan/Church Authorities are involved, an approach might be made directly to the Bishop.
  • If however, you feel that you still want to raise your concerns with the council, there are a number of options to choose from. Concerns may be raised verbally to the whistleblowing telephone line, by email or in writing.
  • To make a confidential telephone call please ring the dedicated whistleblowing number 01772 532500, where you will be requested to press 1 for financial matters (directed to the Internal Audit Service) and 2 if it relates to any other concern (directed to Human Resources). An officer will answer your call and if the officer is unavailable, there will be an opportunity to leave a voicemail message. An officer will return your call if you so wish but please remember to leave a telephone number in your message.
  • If you prefer to use email there are two dedicated email addresses:


  • Concerns can also be made in writing and correspondence should be sent:
  • For financial concerns to – Head of Service Internal Audit, Internal Audit Service, Finance Directorate, Lancashire County Council, County Hall, Preston, PR1 0LD.
  • For any other concern to – Head of Service Human Resources, Human Resources Service Centre, Corporate Services Directorate, Lancashire County Council, County Hall, Preston, PR1 0LD.
  • Alternatively you may contact a representative of the Schools Human Resources Team:
  • Jeanette Whitham, Head of Schools HR Team – 01772 530436
  • Steve Lewis, Principal HR Manager 01772 531776

(Districts 1, 2, 4 – Lancaster, Fylde and Wyre)


  • Claire Neville, Principal HR Manager – 01772 530435

(Districts 6, 11 – Preston and Hyndburn)


  • Vic Welch, Principal HR Manager – 01772 531814

(Districts 7, 8, 9 – South Ribble, West Lancashire, Chorley)


  • Anne Sutton, Principal HR Manager – 01772 534928

(Districts 12, 13, 14 – Burnley, Pendle, Rossendale)


  • The earlier you express the concern the easier it is for action to be taken.
  • Although you are not expected to prove beyond doubt the truth of an allegation, you will need to demonstrate to the person contacted that there are reasonable grounds for your concern.
  • You may wish to consider discussing your concern with a colleague first and you may find it easier to raise the matter as a collective concern if there are two (or more) of you who have had the same experience or concerns.
  • If you believe that you have to take the matter externally, possible contacts are listed at Section 10 of this policy.
  1. How the Governing Body/council will respond
  • The Governing Body/council will provide a response to your concerns. If you confirm your wish to raise the concerns formally under this policy, a responsible person will be designated by the school management, where appropriate, or by the management of the council, to co-ordinate the response to the concerns you have raised. The responsible person will respond to you in accordance with paragraph 8.5 below and where the responsible person is outside the management of the school, s/he will notify the council’s Director of Corporate Services for registration, monitoring and annual reporting purposes.
  • Where appropriate, the matters raised may:-
  • be investigated by school/council management, internal audit, or through the disciplinary procedure;
  • be referred to the police;
  • be referred to the external auditor; or
  • form the subject of an independent inquiry.
    • In order to protect individuals and those accused of misdeeds or possible malpractice, initial enquiries will be made to decide whether an investigation is appropriate and, if so, what form it should take. Such testing out of your concerns is not the same as either accepting or rejecting them. The overriding principle which school management/the council will have in mind is the public interest.
  • Concerns or allegations which fall within the scope of specific procedures (for example, child protection or discrimination issues) will normally be referred for consideration under those procedures.
  • Some concerns may be resolved by agreed action without the need for investigation. If urgent action is required this will be taken before any investigation is conducted.
  • Within ten working days of a concern being raised, the responsible person will write to you to:
  • acknowledge that the concern has been received;
  • indicate how it is proposed to deal with the matter;
  • provide an estimate of how long it will take to provide a final response;
  • inform you whether any initial enquiries have been made;
  • supply you with information on staff support mechanisms (where appropriate), and inform you whether further investigations will take place and if not, why not.
    • The amount of contact between those considering the issues and you will depend on the nature of the matters raised, the potential difficulties involved and the clarity of the information provided. If necessary further information will be sought from you.
  • Where any meeting is arranged under this policy, away from school premises if you so wish, you can be accompanied by a trade union or professional association representative or work colleague.
  • The Governing Body/council will take steps to minimise any difficulties which you may experience as a result of raising a concern. For example, if you are required to give evidence in criminal or disciplinary proceedings, arrangements will be made for you to receive appropriate advice about the procedure.
  • It is accepted that you need to be assured that the matter has been properly addressed. Thus, subject to legal constraints, you will be informed of the outcome of any investigation.
  1. The responsible officer
  • The Headteacher has overall responsibility for the maintenance and operation of this policy in respect of concerns raised formally within the school, and should maintain a record of concerns raised and the outcome to report as necessary to the Governing Body.
  • The council’s Director of Corporate Services has overall responsibility for the maintenance and operation of this policy in respect of concerns raised formally outside the management of the school and will maintain appropriate records of concerns raised and report as necessary to the council.
  1. How the matter can be taken further
  • This policy is intended to provide you with an avenue within the School/council to raise concerns. The Governing Body/council hopes you will be satisfied with any action taken. If you are not, and if you feel it is right to take the matter outside the School/council, you may wish to contact your trade union/professional association or one of the following possible contact points:

External Auditor

* Grant Thornton

4 Hardman Square,



M3 3EB

( 0161 953 6900


Public Concern at Work

* Public Concern at Work
CAN Mezzanine

7-14 Great Dover Street

London SE1 4YR
( 020 7404 6609


Public Sector Audit Appointments Ltd


* PSAA Limited
18 Smith Square

( 020 7072 7445


Lancashire Constabulary


* Lancashire Constabulary Headquarters

Saunders Lane



( 101


Action Fraud

(: 0300 123 2040



HM Customs and Excise


* HMRC Fraud Hotline

CF14 5ZN

Tel: 0800 788 887



The Information Commissioner

* The Office of the Information Commissioner

Wycliffe House, Water Lane




( 0303 123 1113


The Environment Agency

* National Customer Contact Centre

PO Box 544


S60 1BY

( 03708 506 506


Health and Safety Executive

* Redgrave Court

Merton Road



L20 7HS

( 0300 003 1747

  • If you do take the matter outside the School/council, you should ensure that you do not disclose confidential information that falls outside the scope of the complaint. You should check with the relevant contact point about that.